Politique de confidentialité de Claude
Date d'entrée en vigueur : 11 juillet 2024
Dernière mise à jour : 27 septembre 2024
This Politique de confidentialité describes the privacy practices of Anne Charlot Networks Inc. (d/b/a Club Claude) and our subsidiaries and affiliates (collectively, “Club Claude,” “we,” “us,” or “our”) when you interact with or use our website, https://club-claude.com/fr/ (le « Site »), notre application mobile (l’« Appli »), et nos services (collectivement, le « Service »). Cette Politique explique également les droits et choix qui s'offrent à vous concernant vos informations personnelles.
En accédant à ou en utilisant nos Services, vous reconnaissez avoir lu cette Politique de confidentialité et en comprendre le contenu. Votre utilisation de nos Services et tout litige concernant la confidentialité sont soumis à cette Politique de confidentialité et à toutes les conditions de service applicables.
Table des Matières
- Informations personnelles que nous collectons
- Comment nous utilisons vos informations personnelles
- Comment nous partageons vos informations personnelles
- Vos droits et choix
- Sites et services de tiers
- Pratiques de sécurité
- Stockage et conservation
- Confidentialité des enfants
- Modifications de cette politique de confidentialité
- Comment nous contacter
- Informations pour les résidents du Québec
1. Personal Information We Collect
Informations que vous nous fournissez : Nous pouvons collecter les informations personnelles suivantes :
- Données de contact professionnel : Votre nom, adresse e-mail, adresse postale et numéro de téléphone.
- Données de profil : Nom d'utilisateur, mot de passe, intérêts, préférences, date de naissance et contenu téléchargé sur le Service.
- Données d'inscription : Informations liées aux services, candidatures à l'adhésion ou inscriptions à des événements, y compris les objectifs personnels et professionnels, les objectifs d'adhésion, les caractéristiques protégées (avec votre consentement), les informations de parrainage, les communications, les données de marketing et les données professionnelles et d'emploi.
- Données financières : Détails de carte de crédit ou autre moyen de paiement, informations de facturation et historique des transactions.
Sources tierces : Nous pouvons combiner les informations personnelles que nous recevons de vous avec des informations personnelles obtenues d'autres sources telles que :
- Sources publiques : Plateformes de réseaux sociaux.
- Synchronisation de calendrier : Informations provenant de votre calendrier personnel Microsoft ou Google si vous choisissez de le connecter au Service.
- Autres utilisateurs : Informations fournies par des coachs ou des mentors.
- Partenaires de marketing : Partenaires de marketing conjoint et co-organisateurs d'événements.
Automatic data collection: We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your activity over time on our Services, including:
- Device data: Operating system type, version number, manufacturer, model, browser type, screen resolution, IP address, unique identifiers, and general location information.
- Online activity data: Pages or screens viewed, navigation paths, access times, and duration of access.
- Precise geolocation data: Information about your location using GPS, wireless, or Bluetooth technology.
We use cookies, web beacons, and similar technologies to collect this information. For more information regarding the cookies we use, please review our Cookie Policy.
2. How We Use Your Personal Information
We use your personal information to:
- Provide and operate the Services.
- Communicate with you about your Membership, our products, and Services.
- Provide support and maintenance.
- Conduct research and development to improve our Services.
- Send direct marketing communications in accordance with your preferences.
- Comply with legal obligations and protect our rights.
- Process job applications.
- For other business purposes as described in this Privacy Policy or as disclosed at the time of collection.
3. How We Share Your Personal Information
We do not share your personal information with third parties without your consent, except in the following circumstances:
- Affiliates: Within the Club Claude corporate group.
- Service providers: Third parties that help us operate the Services.
- Partners and sponsors: In connection with co-hosted events.
- Coaches: For mentorship and coaching programs.
- Payment processors: Stripe, which processes payment information.
- Other users and the public: Information you provide publicly.
- Professional advisors: Lawyers, bankers, auditors, and insurers.
- Compliance and protection: For legal obligations and protections.
- Business transferees: In connection with business transactions.
We may also share aggregated or de-identified usage data with third parties.
4. Your Rights and Choices
All users: You have the right to access or update your information, opt out of marketing communications, manage cookies, and choose not to share your personal information.
Individuals located in Quebec: Please see the “Information for Quebec Residents” section below for more information about additional rights you may have regarding your personal information.
To exercise your rights, contact us at [email protected].
5. Third-Party Sites and Services
Our Services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
6. Security Practices
We implement appropriate security measures to protect your personal information. However, no security safeguards are 100% secure.
7. International Data Transfers
We may transfer your personal information to other countries that may not have the same level of data protection. We use legal mechanisms to ensure the protection of your personal information during such transfers.
8. Storage and Retention
We retain your personal information for as long as necessary for the purposes it was collected, or for other essential purposes such as complying with legal obligations and enforcing agreements. Retention periods vary depending on the type of data and the context of the Services.
9. Children’s Privacy
Our Services are not directed at children under the age of 16. If we learn that we have collected personal information from a child under 16, we will delete it.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of the Services after the posting of any modified Privacy Policy indicates your acceptance of the terms.
11. How to Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: [email protected]
- Mail: Anne Charlot Networks Inc., 368 Notre Dame Ouest, Montreal, QC, H2Y 1T9, Canada
Informations pour les résidents du Québec
Quebec residents have the right to access, correct, or delete their personal information and withdraw consent for processing. To exercise your rights, contact us at [email protected].