Privacy Policy

Claude Privacy Policy

Effective Date: July 11, 2024

Claude Privacy Policy

Last Updated: July 11, 2024

This Privacy Policy describes the privacy practices of Anne Charlot Networks Inc. (d/b/a Club Claude) and our subsidiaries and affiliates (collectively, “Club Claude,” “we,” “us,” or “our”) when you interact with or use our website, www.club-claude.com (the “Site”), our mobile application (the “App”), and our services (collectively, the “Service”). This Policy also explains the rights and choices available to you regarding your personal information.

When you access or use our Services, you acknowledge that you have read this Privacy Policy and understand its contents. Your use of our Services and any dispute over privacy is subject to this Privacy Policy and any applicable service terms.

Table of Contents

Personal Information We Collect
How We Use Your Personal Information
How We Share Your Personal Information
Your Rights and Choices
Third-Party Sites and Services
Security Practices
Storage and Retention
Children’s Privacy
Changes to this Privacy Policy
How to Contact Us
Information for Quebec Residents

1.Personal Information We Collect

Information you provide to us: We may collect the following personal information:

Business contact data: Your name, email address, mailing address, and phone number.
Profile data: Username, password, interests, preferences, date of birth, and content uploaded to the Service.
Registration data: Information related to services, Membership applications, or event registrations, including personal and professional goals, Membership goals, protected classification characteristics (with your consent), sponsorship information, communications, marketing data, and professional and employment data.
Financial data: Credit card or other payment card details, billing information, and transaction history.

Third-party sources: We may combine personal information we receive from you with personal information obtained from other sources such as:

Public sources: Social media platforms.
Calendar Synchronization: Information from your personal Microsoft or Google calendar if you choose to connect it to the Service.
Other users: Information provided by coaches or mentors.
Marketing partners: Joint marketing partners and event co-sponsors.

Automatic data collection: We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your activity over time on our Services, including:

Device data: Operating system type, version number, manufacturer, model, browser type, screen resolution, IP address, unique identifiers, and general location information.
Online activity data: Pages or screens viewed, navigation paths, access times, and duration of access.
Precise geolocation data: Information about your location using GPS, wireless, or Bluetooth technology.

We use cookies, web beacons, and similar technologies to collect this information. For more information regarding the cookies we use, please review our Cookie Policy.

2. How We Use Your Personal Information

We use your personal information to:

Provide and operate the Services.
Communicate with you about your Membership, our products, and Services.
Provide support and maintenance.
Conduct research and development to improve our Services.
Send direct marketing communications in accordance with your preferences.
Comply with legal obligations and protect our rights.
Process job applications.
For other business purposes as described in this Privacy Policy or as disclosed at the time of collection.

3. How We Share Your Personal Information

We do not share your personal information with third parties without your consent, except in the following circumstances:

Affiliates: Within the Club Claude corporate group.
Service providers: Third parties that help us operate the Services.
Partners and sponsors: In connection with co-hosted events.
Coaches: For mentorship and coaching programs.
Payment processors: Stripe, which processes payment information.
Other users and the public: Information you provide publicly.
Professional advisors: Lawyers, bankers, auditors, and insurers.
Compliance and protection: For legal obligations and protections.
Business transferees: In connection with business transactions.

We may also share aggregated or de-identified usage data with third parties.

4. Your Rights and Choices

All users: You have the right to access or update your information, opt out of marketing communications, manage cookies, and choose not to share your personal information.

Individuals located in Quebec: Please see the “Information for Quebec Residents” section below for more information about additional rights you may have regarding your personal information.

To exercise your rights, contact us at [email protected].

5. Third-Party Sites and Services

Our Services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

6. Security Practices

We implement appropriate security measures to protect your personal information. However, no security safeguards are 100% secure.

7. International Data Transfers

We may transfer your personal information to other countries that may not have the same level of data protection. We use legal mechanisms to ensure the protection of your personal information during such transfers.

8. Storage and Retention

We retain your personal information for as long as necessary for the purposes it was collected, or for other essential purposes such as complying with legal obligations and enforcing agreements. Retention periods vary depending on the type of data and the context of the Services.

9. Children’s Privacy

Our Services are not directed at children under the age of 16. If we learn that we have collected personal information from a child under 16, we will delete it.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of the Services after the posting of any modified Privacy Policy indicates your acceptance of the terms.

11. How to Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Mail: Anne Charlot Networks Inc., 368 Notre Dame Ouest, Montreal, QC, H2Y 1T9, Canada

12. Information for Quebec Residents

Quebec residents have the right to access, correct, or delete their personal information and withdraw consent for processing. To exercise your rights, contact us at [email protected].