Terms of Service

Terms of Service

Effective Date: July 15, 2024

Last Updated: September 27, 2024

PLEASE READ THESE TERMS OF SERVICE (“TERMS”) CAREFULLY. THIS AGREEMENT IS A LEGAL CONTRACT BETWEEN YOU AND ANNE CHARLOT NETWORKS INC., OPERATING AS CLUB CLAUDE, AND ITS SUBSIDIARIES AND AFFILIATES (COLLECTIVELY, “CLUB CLAUDE,” “WE,” “US,” OR “OUR”).

By accessing or using any Club Claude website with an authorized link to these Terms (“Site”), installing or using our mobile application(s) (“App”), signing up for a membership with Club Claude (the “Membership”), accessing or using any content, information, services, features, products, or resources available or enabled via the Site or App (collectively with the Site, App, and Membership, the “Services”), clicking on a button or taking any other action to signify your acceptance of these Terms, or completing our account registration process, you agree that:

(1) you have read, understand, and agree to be bound by these Terms;
(2) you are at least 18 years of age or of legal age in your jurisdiction of residence to form a binding contract with Club Claude;
(3) you have the authority to enter into this Agreement personally and, if applicable, on behalf of any company, organization, or other legal entity on whose behalf you use the Services and to bind that entity to this Agreement.

The term “you” refers to the individual or legal entity, as applicable, identified as the end user when you registered through the Site or App. If you do not agree to be bound by these Terms, you may not access or use any of the Services.

1. Changes to the Terms

Club Claude reserves the right to modify these Terms at any time. Any changes will be posted on this page with the updated effective date. We will notify you of material changes through the email address provided or through a notification on the Site or App. Your continued use of the Services after changes become effective will indicate your acceptance of the revised Terms.

2. Additional Terms and Policies

Your use of the Services is also subject to any additional terms, conditions, and policies that we separately post on the Services and any agreements that you have separately executed with Club Claude (“Supplemental Terms”), which are incorporated by reference into these Terms. To the extent there is any conflict between these Terms and the Supplemental Terms, the Supplemental Terms will control with respect to the subject matter of such agreement.

Your use of our Services is also subject to our Privacy Policy, which covers how we collect, use, share, and store your personal information.

3. Description of Services

Club Claude offers a variety of Services, including, but not limited to, its Membership, executive advisory, personal executive coaching, executive education courses, and other services associated with Membership.

4. Registration

When registering an account for the Services (“Account”) or submitting an application for Membership, you agree to provide only true, accurate, current, and complete information requested by the registration form (the “Registration Data”) and to promptly update the Registration Data thereafter as necessary to keep it current. You agree that you will be responsible for all activities that occur under your Account. You agree to maintain the confidentiality of your login credentials.

5. Ownership and License to Use Services

Club Claude, its suppliers, and its service providers own all rights, title, and interest in the Services, including any and all intellectual property rights. The Services are protected by copyright and other intellectual property laws throughout the world. Subject to these Terms, Club Claude grants you a limited, non-transferable license to use the Services solely for your personal, non-commercial purposes. You do not have any rights to the Services except as expressly stated in these Terms.

6. User Content

You acknowledge that all content is the sole responsibility of the party from whom such content originated. This means that each User is entirely responsible for all content that that User makes available through the Services (“User Content”). By posting User Content on or through the Services, you grant Club Claude a worldwide, non-exclusive, royalty-free, fully paid, sublicensable, and transferable right and license to use, host, reproduce, modify, adapt, publish, and distribute such content.

7. Prohibited Activities

When using the Services, you agree not to:

Engage in unauthorized or fraudulent activities.
Use the Services in a way that violates applicable laws or regulations.
Infringe the intellectual property rights of others.
Collect or harvest any personally identifiable information.
Post, upload, or distribute any content that is unlawful, threatening, or obscene.

8. Payment and Refunds

You agree to pay all fees or charges to your Account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. You must provide Club Claude with a valid credit card. By providing Club Claude with your credit card number and associated payment information, you agree that Club Claude is authorized to immediately invoice your Account for all fees and charges due and payable.

All payments are non-refundable except as otherwise expressly provided in these Terms or required by applicable law.

9. Cancellation and Termination

You may cancel your Membership at any time by providing 30 days’ written notice to Club Claude at [email protected]. Club Claude reserves the right to terminate your access to the Services if:

You breach any provision of these Terms;
Club Claude is required to do so by law;
You engage in unauthorized, fraudulent, or abusive activity.

Upon termination, you will lose access to your Account and any associated data or content.

10. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify and hold Club Claude harmless from any losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) relating to or arising out of:

Your User Content;
Your misuse of the Services;
Your violation of these Terms;
Your violation of any rights of another party;
Your violation of any applicable laws.

11. Disclaimer of Warranties and Conditions

YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK, AND THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. CLUB CLAUDE EXPRESSLY DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CLUB CLAUDE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE. IN NO EVENT SHALL CLUB CLAUDE’S AGGREGATE LIABILITY EXCEED THE TOTAL AMOUNT PAID BY YOU TO CLUB CLAUDE IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.

13. Governing Law and Jurisdiction

These Terms and any action related thereto will be governed by and interpreted under the laws of the Province of Quebec, without giving effect to any principles that provide for the application of the law of another jurisdiction. The courts of the Province of Quebec shall have exclusive jurisdiction over any disputes arising from or related to these Terms.

14. Dispute Resolution

Before pursuing any legal action, you agree to attempt to resolve any dispute through mediation or arbitration, which shall be conducted in accordance with the applicable rules in the Province of Quebec.

15. Changes to Services

Club Claude reserves the right to change, modify, or discontinue any aspect of the Services at any time without prior notice. We will endeavor to notify you of material changes through email or the Services.

16. Contact Information

If you have any questions about these Terms, please contact us at [email protected].